Privacy Policy

We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on who we are and how and why we collect, store, use and share your personal data. It also explains your rights in relation to your personal data and how to contact us or supervisory authorities in the event you have a complaint.

We collect, use and are responsible for certain personal data about you. When we do so we are subject to the UK General Data Protection Regulation (UK GDPR). We are also subject to the EU General Data Protection Regulation (EU GDPR) in relation to services we offer to individuals and our wider operations in the European Economic Area (EEA).

Key Terms

We, us, our Maher & Co Solicitors
Our Data Protection Officer Munir Younus – myounus@maherandco.com
Personal data Any information relating to an identified or identifiable individual
Special category personal data Personal data revealing racial or ethnic origin, political opinions, religious beliefs, philosophical beliefs or trade union membership; genetic and biometric data (when processed to uniquely identify an individual); data concerning health, sex life or sexual orientation
Data subject The individual who the personal data relates to

Personal Data We Collect About You

We will or may collect personal data in the course of providing legal services. This may include special category personal data. We collect and use this personal data to provide legal services. If you do not provide personal data we ask for, it may delay or prevent us from providing those services.

Personal data we will collect includes your name, address and telephone number; information to enable us to check and verify your identity, such as your date of birth or passport details; electronic contact details such as your email address and mobile phone number; and information relating to the matter in which you are seeking our advice or representation. Depending on why you have instructed us, we may also collect information to enable us to undertake credit or other financial checks, and your financial information.

How Your Personal Data Is Collected

We collect most of this information from you, directly or via our secure online client portal. However, we may also collect information:

  • from publicly accessible sources, e.g. Companies House or HM Land Registry;
  • directly from a third party, e.g. sanctions screening providers, credit reference agencies, or client due diligence providers;
  • from a third party with your consent, e.g. your bank or building society, another financial institution or advisor; consultants and other professionals we may engage in relation to your matter; your employer and/or trade union, professional body or pension administrators; your doctors, medical and occupational health professionals;
  • via our website – we use cookies on our website;
  • via our information technology (IT) systems, e.g. case management, document management and time recording systems; door entry systems and reception logs; and automated monitoring of our websites and other technical systems, such as our computer networks and connections, CCTV and access control systems, communications systems, email and instant messaging systems.

How and Why We Use Personal Data

Under data protection law, we can only use personal data if we have a proper reason for doing so, e.g.:

  • to comply with our legal and regulatory obligations;
  • for the performance of our contract with you or to take steps at your request before entering into a contract;
  • for our legitimate interests or those of a third party; or
  • where you have given consent.

A legitimate interest is when we have a business or commercial reason to use personal data, so long as this is not overridden by your own rights and interests.

What we use personal data for Our reasons
To provide legal services to our clients For the performance of our contract with our client or to take steps at our client’s request before entering into a contract
Conducting checks to identify our clients and verify their identity; screening for financial and other sanctions or embargoes; other processing necessary to comply with professional, legal and regulatory obligations To comply with our legal and regulatory obligations
Gathering and providing information required by or relating to audits, enquiries or investigations by regulatory bodies To comply with our legal and regulatory obligations
Ensuring business policies are adhered to, e.g. policies covering security and internet use For our legitimate interests, i.e. to make sure we are following our own internal procedures so we can deliver the best service to you
Operational reasons, such as improving efficiency, training and quality control For our legitimate interests, i.e. to be as efficient as we can so we can deliver the best service for you at the best price
Ensuring the confidentiality of commercially sensitive information For our legitimate interests, i.e. to protect our intellectual property and other commercially valuable information; to comply with our legal and regulatory obligations
Statistical analysis to help us manage our practice For our legitimate interests, i.e. to be as efficient as we can so we can deliver the best service for you at the best price
Preventing unauthorised access and modifications to systems For our legitimate interests, i.e. to prevent and detect criminal activity; to comply with our legal and regulatory obligations
Updating and enhancing client records For the performance of our contract with you; to comply with our legal and regulatory obligations; for our legitimate interests, e.g. making sure that we can keep in touch with our clients
Statutory returns To comply with our legal and regulatory obligations
Ensuring safe working practices, staff administration and assessments To comply with our legal and regulatory obligations; for our legitimate interests
Marketing our services to existing and former clients, and third parties who have previously expressed an interest in our services For our legitimate interests, i.e. to promote our business to existing and former clients
Credit reference checks via external credit reference agencies For our legitimate interests, i.e. for credit control
External audits and quality checks For our legitimate interests, i.e. to maintain our accreditations; to comply with our legal and regulatory obligations

How and Why We Use Special Category Personal Data

Under data protection law, we can only use special category personal data where we have a proper reason for doing so, and one of the ‘grounds’ for using special category personal data applies.

Generally, where we use special category personal data, we will do so on the ground that this is necessary for establishing, exercising or defending legal claims. This includes using special category personal data, where necessary, for actual or prospective court proceedings; obtaining legal advice; or establishing, exercising or defending legal rights in any other way. Where this does not apply, we will seek explicit consent.

Promotional Communications

We may use your personal data to send you updates (by email, text message, telephone or post) about legal developments that might be of interest to you and/or information about our services.

We have a legitimate interest in processing your personal data for promotional purposes. This means we do not usually need your consent to send you promotional communications. However, where consent is needed, we will ask for this consent separately and clearly.

We will always treat your personal data with the utmost respect and will never sell or share it with other organisations for marketing purposes.

You have the right to opt out of receiving promotional communications at any time by contacting us by email, or by using the ‘unsubscribe’ link in emails or ‘STOP’ number in texts.

Who We Share Your Personal Data With

We routinely share personal data with professional advisers who we instruct on your behalf or refer you to, e.g. barristers, medical professionals, accountants, tax advisors or other experts; other third parties where necessary to carry out your instructions, e.g. Companies House; credit reference agencies; our insurers and brokers; external auditors; our bank; and external service suppliers, representatives and agents that we use to make our business more efficient.

We only allow our service providers to handle your personal data if we are satisfied they take appropriate measures to protect your personal data. We also impose contractual obligations on service providers to ensure they can only use your personal data to provide services to us and to you.

We may disclose and exchange information with law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations.

We may also need to share some personal data with other parties, such as potential buyers of some or all of our business or during a re-structuring. Usually, information will be anonymised but this may not always be possible. The recipient of the information will be bound by confidentiality obligations.

We will not share your personal data with any other third party.

How Long Your Personal Data Will Be Kept

We will keep your personal data after we have finished advising or acting for you. We will do so for one of these reasons: to respond to any questions, complaints or claims made by you or on your behalf; to show that we treated you fairly; or to keep records required by law.

We will not retain your data for longer than necessary for the purposes set out in this policy. Different retention periods apply for different types of data. When it is no longer necessary to retain your personal data, we will delete or anonymise it.

Transferring Your Personal Data Out of the UK and EEA

To deliver services to you, it is sometimes necessary for us to share your personal data outside the United Kingdom and the European Economic Area (EEA), for example with service providers located outside the EEA, if you are based outside the EEA, or where there is an international dimension to the matter in which we are advising you.

These transfers are subject to special rules under UK and European data protection law. Where a country has not been recognised as providing an adequate level of protection, we will ensure the transfer complies with data protection law and that all personal data remains secure. Our standard practice is to use standard data protection contract clauses approved for this purpose.

If you would like further information please contact our Data Protection Officer.

Your Rights

Access The right to be provided with a copy of your personal data
Rectification The right to require us to correct any mistakes in your personal data
To be forgotten The right to require us to delete your personal data – in certain situations
Restriction of processing The right to require us to restrict processing of your personal data – in certain circumstances, e.g. if you contest the accuracy of the data
Data portability The right to receive the personal data you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party – in certain situations
To object The right to object at any time to your personal data being processed for direct marketing (including profiling), and in certain other situations to our continued processing of your personal data
Not to be subject to automated individual decision making The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you

You can exercise these rights free of charge. If you would like to exercise any of those rights, please email, call or write to our Data Protection Officer, and:

  • let us have enough information to identify you (e.g. your full name, address and client or matter reference number);
  • let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill); and
  • let us know what right you want to exercise and the information to which your request relates.

Keeping Your Personal Data Secure

We have appropriate security measures to prevent personal data from being accidentally lost, or used or accessed unlawfully. We limit access to your personal data to those who have a genuine business need to access it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

For detailed information from Get Safe Online on how to protect your information and your devices against fraud, identity theft, viruses and other online problems, please visit www.getsafeonline.org.

How to Complain

We hope that our Data Protection Officer can resolve any query or concern you may raise about our use of your information.

Data protection law also gives you the right to lodge a complaint with a supervisory authority. The supervisory authority in the UK is the Information Commissioner’s Office, which may be contacted at ico.org.uk/concerns or on 0303 123 1113.

Changes to This Privacy Policy

This privacy policy was published on 5 July 2022 and last reviewed in 2026. We may change this privacy policy from time to time; when we do, we will inform you via email or letter.

How to Contact Us

Our contact details Our Data Protection Officer
Maher & Co Solicitors
19 York Road, Maidenhead, SL6 1SQ
Tel: 01628 675239
Fax: 01628 638838
Email: info@maherandco.com
Munir Younus
Email: myounus@maherandco.com
Mobile: 07956 443604

Please note we are no longer on the DX.

Maher & Co Solicitors is authorised and regulated by the Solicitors Regulation Authority, SRA number 670579.